Your well-being matters at MrPokies. While we’re committed to offering a fun, exciting, and rewarding pokies experience, we also understand the importance of promoting responsible gambling. This page outlines the tools, resources, and guidance available to help you stay in control of your gaming.
Gambling should be seen as a form of entertainment not a way to make money. While pokies can be exciting, it's essential to recognize the risks and approach your gameplay with awareness and balance. At MrPokies, we actively encourage you to:
Establish clear boundaries for how much money you’re comfortable spending. You can set daily, weekly, or monthly deposit limits to help stay within your budget. Never chase losses or gamble more than you can afford.
Set time limits for your sessions. Gambling should be one of many leisure activities in your life. Regular breaks help you keep perspective and avoid letting gaming take over your time.
Be aware of behaviors that may indicate problem gambling:
To support our players, we offer a range of tools designed to promote safe gambling practices:
Limit how much you can deposit per day, week, or month. This is a simple way to stay in control of your spending. You can set these limits in your account or contact our support team for assistance.
Receive reminders to take breaks or end your session after a set period. This helps ensure gaming remains a fun and balanced part of your lifestyle.
Need a break? You can request a temporary or permanent self-exclusion from MrPokies. During this period, you won’t be able to access your account or receive marketing messages. To activate self-exclusion, please reach out to our support team via Live Chat or Telegram.
If you feel that gambling is becoming a problem, it’s important to seek help. Below are professional organizations offering free, confidential support:
Organization | Phone | Services Offered |
Gambling Help Online (AU) | 1800 858 858 | Free 24/7 counseling, online resources |
Gamblers Anonymous | 1300 133 141 | Peer support, 12-step recovery program |
Gambling Therapy | +44 20 3308 7001 | International helpline, online chat |
Lifeline Australia | 13 11 14 | Crisis support, mental health assistance |
Gambler’s Help (VIC) | 1800 858 858 | Counseling, financial support, exclusion help |
Queensland Gambling Help | 1800 633 635 | Community services for gambling concerns |
ReSpin | — | Tools and guidance for gambling control |
You are not alone — these organizations are here to help you regain control and find support on your terms.
We are committed to maintaining a safe and responsible gaming environment. All our staff receive training to recognize signs of problem gambling and guide users toward appropriate support resources. MrPokies also work closely with regulatory bodies to ensure compliance with industry standards and provide transparent, fair gameplay powered by certified RNG technology.
If you ever feel like gambling is affecting your life or you just want help using our responsible gaming tools, don’t hesitate to reach out. Our support team is available via Live Chat or Telegram to offer confidential assistance. Visit our Contact Us page for more ways to get in touch.
Responsible gambling means enjoying online gaming in a safe, controlled way. At MrPokies, we offer tools like deposit limits, reality checks, break reminders, and access to professional help to ensure your experience remains fun and balanced.
You can log in to your account settings and choose daily, weekly, or monthly limits, or simply reach out to our support team for assistance.
Contact our support team via Live Chat or Telegram. We’ll help you initiate self-exclusion swiftly, with complete confidentiality.
Warning signs include chasing losses, hiding your gambling habits, feeling guilt or anxiety, or spending more than planned.
Yes. You can access free support from Gambling Help Online, Lifeline Australia, and Gamblers Anonymous.
Yes. All personal information and communication are treated with strict confidentiality and full security.